0263-93-1688 | 〒390-1513 長野県松本市安曇4306(乗鞍高原)

予約金

ご予約を確定する為に、予約金をお支払いいただきます。ご利用料金総額の30%を下記の支払い方法のいずれかでご送金くだ さい。お支払いいただいた予約金はいかなる理由の場合にも返還されませんのでご了承ください。

お支払い方法

原則として予約金を差し引いたご利用金額を現金またはクレジットカードにてチェックアウト時にお支払いいただきます。 予 約金お支払い時にご利用額全額をお支払いいただくことも可能です。

クレジットカード

Visa、Master-Card, Amex及びDCカードをご利用いただけます。

PayPal

info@ridenorthstar.com 宛にご送金。

銀行振込

銀行口座にて予約金及びご利用代金*のお支払いが可能です。

農協
金融機関名

あづみ農協

支店名

大野川支所

預金の種類

普通

口座番号

002476

口座名義人

カ)ノーススター ダイヒヨウトリシマリヤク ヤマグチケン

三菱東京UFJ銀行
金融機関名

三菱東京UFJ銀行

支店名

新宿中央支店(469)

預金の種類

普通

口座番号

3465837

口座名義人

カ)ノ-ススタ-

Group Information

At time of Booking

When you are ready to book, please complete the contact form at right with your group’s information.  Please provide as many details as possible such as specific group numbers, activity requests, and other relevant information.

Two Weeks before Arrival

In order to help us prepare for your trip, we request the following information:

  • Complete the Special Dietary Needs Form for each member of your group with a dietary need.  The form can be downloaded at the bottom of this page. In order for us to adequately fulfil your requests, return the completed forms to our offices a minimum of two weeks prior to your arrival. 
    • Email: info@ridenorthstar.com
    • Fax: 0263-93-1699
  • All participants in any NORTHSTAR activity are required to print and sign a copy of our liability waiver and release form. The form can be downloaded at the bottom of this page. If a participant is under 20 years of age, a parent or legal guardian must sign this waiver form – please read before signing. Completed, original forms should be submitted prior to your activity at reception.

Two Days before Arrival

Please update us with any changes in your group numbers or estimated time of arrival. We look forward to serving you at NORTHSTAR!

Additional

Passports

If you are a foreigner traveling in Japan and wish to stay at NORTHSTAR’s Alpine Lodge please be aware that the Japanese government requires us to take a copy of all foreign passports at the time of check in.

Check In & Check Out

Check in starts at 3 PM, check out by 10 AM.

Amenities

Included with your stay are a game room with ping-pong and table soccer, a climbing wall, and a shuttle to and from the ski resort. Shampoo, soap, and hair dryer are provided in the bath house. Toothbrushes are available for purchase from the NORTHSTAR shop for ¥70. Rental towels sets are available for ¥300.

Cancellations

In the event of complications due to weather or other natural disasters outside human control, please contact us as soon as possible.

Group Lodging

+ 30 days and 30% of your bill will be charged and your deposit refunded + 7 days and 50% of your bill will be charged + 72 hours and 80% of your bill will be charged + 24 hours and 100% of your bill will be charged

Group Lodging during High Season

Christmas – New Years Holiday, Golden Week, Obon + 45 days and 30% of your bill will be charged + 14 days and 50% of your bill will be charged + 7 days and 80% of your bill will be charged + 72 hours and 100% of your bill will be charged

Liability Waiver and Release Form

All participants in any NORTHSTAR activity are required to print and sign a copy of our liability waiver and release form. If a participant is under 20 years of age, a parent or legal guardian must sign this waiver form – please read before signing. Completed, original forms should be submitted prior to your activity at reception.

 Please click here to download the form. 

Special Dietary Needs Form

Complete the Special Dietary Needs Form for each member of your group with a dietary need. In order for us to adequately fulfil your requests, return the completed forms to our offices a minimum of two weeks prior to your arrival.

  Please click here to download the form.